Greets guests at the door in a friendly manner. Seats and presents menus to guests cordially, professionally and in a timely manner.
Essential Duties and Responsibilities:
Greets guests in friendly manner as they enter the restaurant.
Seats and presents menus to guests
Manages waiting list when necessary
Run floor plan board by observing tables to keep track of clean, dirty and occupied tables
Cleans host area and other areas as assigned
Interacts with guests in and as they leave the restaurant to ensure a positive dining experience
Follows LEAN processes as defined for both their role and the pizzeria
Works with Team Members throughout the location on a daily basis including: Store Management, Front of the House and Back of the House staff
Other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Knowledge, Skills and Abilities:
Verbally interacts with Management, Team Members and Guests
Visually scans restaurant for clean, unoccupied tables
Ability to work in standing position for extended periods of time
Performs multiple tasks simultaneously
Willingness to work rotating shift schedules
Ability to lift up to 20 lbs on a regular basis
Ability to reach, bend, stoop, kneel, or crouch
Work Environment and Physical Requirements:
While performing the duties of this job, the Team Member is exposed to wet, humid, hot, and loud conditions.
Hazards include, but are not limited to, cuts, slipping, tripping, falls and burns.
Non slip shoes are required to be worn at all times by all Team Members in the pizzerias
Must be at least 16 years old
Some restaurant experience preferred but not required